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Added 27 June, 2018

L'Oreal debuts AR-enabled digital beauty assistants to mimic the in-store experience

L’Oréal shoppers will soon be able to interact with beauty assistants via live video chat enhanced with a layer of augmented reality. Launching later this year, the experience means that shoppers using L’Oréal-owned beauty brand NYX’s app, will be able to book live streamed sessions with in-store assistants and receive a one-to-one service similar to what they would get at a physical beauty counter. AR in this case will enable the assistants to show customers what make-up, such as lipstick or eyeshadow, would look like on their face and recommend products accordingly. That is made possible thanks to the acquisition of AR startup Modiface earlier this year, and is a first indication of what else will follow from the partnership.

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