The Body Shop becomes first big retailer to implement Open Hiring

The company, best known for pioneering the natural-ingredient cosmetics market and making social responsibility a key part of company operations, is the first large retailer to embrace an unconventional hiring practice called “open hiring.” Starting this summer, The Body Shop will essentially hire the first person who applies for a job in it stores and meets the most basic of requirements — with no interview, background checks or drug test required. The shift in hiring was first piloted by Body Shop in its North Carolina distribution center, which hires more than 200 seasonal employees, towards the end of 2019. The results were striking: