AI chatbots are training retail workers in real time

It's a common situation: you ask a retail worker a non-standard question and the worker has to call the manager to find out. Now at stores around the world, including Target stores in the USA, chatbots are taking over for managers so that, instead of asking a manager, retail workers get help from AI. Accessible via handheld devices, the chatbot guides workers through store procedures, from signing someone up for Target's membership program to troubleshooting cash register issues during a power outage.